Jolene Langelle is very kind, sweet, and approachable. From the moment we met her she actively listened during our discussions about the things we wanted in our house. She respected our very busy schedule and it made a big difference that she was available 24/7. At any time that we had an issue, she found the answers fast. Jolene gave us very good advice when we put in our first offer. It was obvious to us that Jolene is professional in every area of her job. Her professional manner was displayed during our encounters, her relationships with the other staff her in realtor office, the inspection company, the mortgage broker, and the lawyer.

Jolene was very helpful and education to us during the process. She made everything easy to understand as we were first time buyers with no experience in real estate. She was present and alert during the house inspection, asking questions, taking notes, and ensuring that we were comfortable and happy.

Jolene was very knowledgeable about the area, communities, and properties.

Our first meeting we discussed the things we were looking for in a house and she immediately had properties all over the city to show us online. We discussed upcoming and trending neighbourhoods, as well as the pros and cons new vs. old communities. In just the first meeting I felt comfortable with Jolene and confident that she was the right person for us.

Jolene paid very much attention to detail during the entire purchase process.

She pointed out many things in the houses we looked at that I hadn’t noticed such as finishing details throughout the house including the railings, paint, staircases, windows, chandeliers, storage spaces, ceiling height, etc.

We had a great experience for our first time buy. Jolene eased the stress of the process and made it a really fun and enjoyable time. In addition to the comments stated earlier, one thing I really enjoyed that Jolene did was that she was always ready to take a picture of the biggest moments during the experience. This made it even more memorable for us.

I would highly recommend Jolene as your realtor, especially if it’s your first time. Thank you Jolene for finding our dream home!!

- Alycia Mitchell and Ryan Lobay, Edmonton